We are enhancing our global travel waiver policy by allowing you to retain the full value of the unused portion of your tickets as flight credits. You may use these credits to book your new travel, which must… 更多 be completed by 30 June 2021.
Eligible customers will also enjoy bonus flight credit of up to SGD 500 upon rebooking.
This applies to customers with tickets issued on or before 15 March 2020, and had originally planned to travel by 31 May 2020.
Customers who opted to keep their bookings open due to the Covid-19 outbreak, as well as those whose flights were cancelled by Singapore Airlines or SilkAir, can also retain the unused value of their ticket as flight credits.
Refunds will be offered to customers who meet our travel waiver policy criteria, but do not wish to keep the value of their tickets as flight credits.
for more details on our enhanced travel waiver policy, including terms and conditions (https://bit.ly/2wrx1Q3